LetsBet Privacy Policy — Your Data, Our Responsibility

1 Introduction and Purpose

Welcome to LetsBet. We believe that Privacy Policy This is more than a legal document — it is the foundation of trust between us and our users. This policy has been written in plain, accessible English for our users in Bangladesh.

This Privacy Policy This explains how LetsBet collects your personal information, the purposes for which it is used, and how securely it is stored. By using our website or mobile app, you agree to this policy.

LetsBet complies with international data protection standards and your Privacy Committed to your protection. We never sell your data or share it without your consent.

2 What Information We Collect

LetsBet collects the following types of information. Each piece of data is collected for a specific reason:

2.1 Information You Provide (Directly Collected)

• Identifying Information: Full name, date of birth, nationality
• Contact Information: Email address, mobile number, home address
• Account Information: Username, password (encrypted), security questions
• Identity Verification: Copy of NID / Passport / Driving License (for KYC)
• Financial Information: Payment methods, transaction history (full card numbers are never stored)

2.2 Automatically Collected Information

3 How We Use Your Information

LetsBet uses your information only for the legitimate purposes listed below. We will never use your Confidential We Do Not Use Your Data For:

• Account Management: Completing the registration, login, and account verification process.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Responding to your questions, complaints, or requests for assistance.
• Platform Improvement: Analyzing your usage patterns to improve our service quality.
• Promotional Communications: Informing you about offers and bonuses (with opt-out option).
• Legal Compliance: Meeting regulatory requirements and legal obligations.
• Responsible Gaming: Identifying and assisting with problem gambling risks.
• Fraud Prevention: Detecting and preventing suspicious activity.

4 Data Sharing & Disclosure

LetsBet may share your information in limited circumstances and only where necessary. We will never unnecessarily Confidential We Do Not Share Your Data.

Cases where your information may be shared:

• Payment Processors: To process transactions with bKash, Nagad, banks, and other payment providers.
• Identity Verification Service: With licensed verification agencies for the KYC process.
• Law Enforcement: By court order or legal obligation.
• Regulatory Authority: For oversight by the licensing authority.
• Technology Partners: For platform operations (under strict confidentiality agreements).

5 Data Protection Measures

Your Privacy LetsBet uses cutting-edge technology to safeguard your data. Our security framework is maintained at the highest industry standards:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password Hashing: Passwords are never stored in plain text; bcrypt hashing is used.
• Two-Factor Authentication: 2FA is available for added account security.
• Firewall & DDoS Protection: Advanced protection measures at the server level.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel can access your data.

6 Cookies Policy

LetsBet uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some services to function incorrectly.

7 Data Retention Period

LetsBet retains your information only for as long as necessary. Even after account closure, certain data may be kept for a specified period due to legal obligations:

8 Your Data Rights

As a LetsBet user, you have several important rights over your own data. Contact our support team to exercise any of these rights.

Your request is typically processed within 30 days.

9 Third-Party Services & Links

LetsBet uses certain third-party services on its platform to help operate our business. Each of these services has its own privacy policy:

• Payment Gateway: bKash, Nagad, Rocket, and others are subject to their own privacy policies.
• Game Providers: Third-party game providers (Evolution, Pragmatic Play, etc.) operate under their own respective policies.
• Analytics: Analytics tools used on the platform process only limited data.

10 Minor's Privacy

LetsBet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect information from minors. If a parent or guardian discovers that their child has registered on our platform, please contact our support team immediately.

If a minor's account is identified, we will immediately close the account and delete all associated data.

11 Privacy Policy Updates

LetsBet its Privacy Policy May be updated from time to time. If any significant changes are made:

• The update date on this page will be revised accordingly.
• Registered users will be notified in advance via email.
• A notice will be displayed on the platform for any significant changes.
• The effective date of any changes will be clearly stated.

12 Contact and Complaints

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the Platform
• Response Time: Typically within 2-5 business days

We take every complaint seriously and work to resolve it as quickly as possible.